Legal
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: April 22, 2026
1. Information We Collect
We collect minimal personal information to provide our services to cat parents:
- Email address — when you subscribe to our weekly natural cat-care newsletter.
- Chat messages — questions you submit to our AI Holistic Feline Vet chatbot are processed to generate a reply. We do not store conversations long-term or link them to your identity.
- Usage data — anonymous analytics such as pages visited, time on site, and referral source.
- Cookies — small text files stored by your browser to improve site functionality and track affiliate referrals.
2. How We Use Your Information
- To send you our newsletter with natural cat-health tips and product recommendations (you can unsubscribe at any time).
- To improve our website content, AI chatbot responses, and user experience.
- To track affiliate referrals and earn commissions on qualifying purchases.
3. Third-Party Services
We use the following third-party services that may collect data:
- Amazon Associates & other retailers — affiliate tracking cookies when you click product links.
- AI providers — your Holistic Feline Vet chatbot questions are processed by a large-language-model gateway (Google Gemini / OpenAI). We send only the message text, never your email or identity.
- Analytics providers — anonymous usage statistics to improve content.
4. Data Retention
Newsletter subscriber emails are retained until you unsubscribe. Analytics data is anonymised and retained for up to 26 months. Chatbot messages are not stored beyond the request needed to generate a reply.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below.
6. Contact
If you have questions about this privacy policy, please contact us at hello@naturalcathealthhub.com.